Shipping policy
Returns & Exchanges
AFRANCE offers worldwide delivery.
All orders are processed within 2–3 business days after payment confirmation. Delivery times vary depending on your location.
For international orders, customs duties or import taxes may apply according to your country’s regulations — these charges are the responsibility of the customer.
We work with trusted logistics partners to ensure that every order arrives safely and on time. Once your order is shipped, you will receive an email with tracking details.
Estimated delivery times:
All orders are processed within 2–3 business days after payment confirmation. Delivery times vary depending on your location.
For international orders, customs duties or import taxes may apply according to your country’s regulations — these charges are the responsibility of the customer.
We work with trusted logistics partners to ensure that every order arrives safely and on time. Once your order is shipped, you will receive an email with tracking details.
Estimated delivery times:
- UAE: 1–3 business days
- Europe: 5–10 business days
- Rest of the world: 7–14 business days
We hope you love your AFRANCE purchase. However, if something isn’t right, you may return or exchange your item within 14 days of delivery.
Returned items must be unused, in perfect condition, and in their original packaging with all tags attached.
Once we receive and inspect your return, we’ll process your refund within 5–7 business days.
To request a return, please contact our support team at info@afrance.store with your order number and reason for return.
Please note that:
Returned items must be unused, in perfect condition, and in their original packaging with all tags attached.
Once we receive and inspect your return, we’ll process your refund within 5–7 business days.
To request a return, please contact our support team at info@afrance.store with your order number and reason for return.
Please note that:
- Delivery and customs fees are non-refundable.
- Items purchased on sale are non-returnable.
Shipping & Returns